Legal notice

Last updated: September 1, 2026

This policy explains what personal information ARSK Bike, operated by [LEGAL ENTITY NAME] ("we", "us"), collects when you visit our website, contact us, or buy from us, and how we use it.

1. Information We Collect

Information you give us:

  • Contact form: your name, email address, the bike you are interested in, your state or ZIP code, your message, and whether you opted in to email updates
  • Orders: your name, shipping and billing address, email address, phone number, and order details
  • Support requests: anything you send us, including photos of your bike or packaging
  • Warranty claims: your order number and the bike's frame serial number

Information collected automatically:

  • Device and browsing information, such as IP address, browser type, pages viewed, and how you reached our site
  • Information collected through cookies and similar technologies, including advertising pixels such as the Meta Pixel

We do not collect or store your full payment card details. Payments are handled by our payment providers.

2. How We Use It

  • To answer your questions and recommend a suitable bike
  • To process, ship, and support your order, including returns and warranty claims
  • To send order confirmations, shipping updates, and service messages
  • To send restock, price-change, and safety notices, only if you opted in
  • To understand how our site is used and improve it
  • To measure and improve our advertising
  • To prevent fraud and comply with legal obligations

3. Who We Share It With

We share personal information only with service providers who help us run the business, such as:

  • Shopify, which hosts our store
  • Payment providers, to process payments
  • Our warehouse and shipping carriers, to deliver and return orders
  • Email service providers, to send messages you have requested
  • Advertising and analytics partners, such as Meta, to measure and improve our ads

We may also share information when required by law or to protect our rights.

We do not sell your personal information for money. Using advertising pixels to show ads based on your activity on our site may be considered "selling" or "sharing" under some US state privacy laws. You can opt out as described below.

4. Your Privacy Rights

Depending on where you live, including California, you may have the right to:

  • Know what personal information we have collected about you and how we use it
  • Get a copy of your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Opt out of the "sale" or "sharing" of your personal information and of targeted advertising
  • Not be treated differently for exercising these rights

To opt out of sale, sharing, or targeted advertising, use the "Your privacy choices" link in our site footer. We also honor browser-based opt-out signals such as Global Privacy Control where required by law.

To make any other request, email rowzee7187893@gmail.com. We will verify your identity before acting on a request, and we respond within the time required by law.

5. Email

You can unsubscribe from marketing emails at any time using the link at the bottom of any email. We will still send messages about your orders.

6. Cookies

Cookies help the site work, remember your preferences, and measure our advertising. You can control cookies through your browser settings and our cookie banner. Blocking some cookies may affect how the site works.

7. How Long We Keep It

We keep order information for as long as needed for tax, accounting, warranty, and legal purposes. We keep contact form messages for up to 24 months unless you become a customer or ask us to delete them sooner.

8. Security

We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect your data.

9. Children

Our site is not directed to children under 13, and we do not knowingly collect their personal information. We do not sell or share the personal information of consumers under 16.

10. Changes

We may update this policy. The date at the top shows when it was last changed.

11. Contact

[LEGAL ENTITY NAME]
[ENTITY ADDRESS]
rowzee7187893@gmail.com